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From63US$ /night
Check-in
25Dec2025Select date
Check-out
26Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Blvd Ixtapa Lote 4, Ixtapa (Guerrero), Mexico, 40880
-
Steps from El Palmar Beach
Great
8.0
6.0
/10
3.7
3.6
/5

Krystal Ixtapa All Inclusive, a 4-star hotel with an 8.0/10 rating on Booking.com, offers a beachfront location in Bahía el Palmar, accompanied by an array of amenities, including indoor and outdoor pools, a spa, and restaurants with ocean views.

Rooms & Amenities

The 255 rooms at Krystal Ixtapa All Inclusive include a mix of ocean view and garden view options, accommodating families, couples, and honeymooners. Rooms feature air conditioning, mini-bars, and private balconies for enhanced comfort.

Dining Options

Dining options at Krystal Ixtapa include five restaurants offering a variety of national and international cuisine, with several providing stunning ocean views. Guests can enjoy a buffet at the Aquamarina Restaurant, inspired by Casablanca for a unique dining experience.

Leisure & Activities

Leisure facilities at the hotel feature two swimming pools, including one with a slide and a kiddie pool. An on-site spa offers wellbeing treatments, while recreational activities such as bike rides through a nature reserve are also available.

Services & Transportation

Krystal Ixtapa All Inclusive provides services such as 24-hour reception, tourist information, and multi-lingual staff for guest convenience. The hotel also offers public transport options and is just 25 minutes from the Ixtapa-Zihuatanejo International Airport.

Must-do experiences

  • Stroll through Ixtapa's local market for fresh produce and crafts.
  • Savor freshly caught ceviche at El Galeon along the beach.
  • Visit the tranquil Playa Las Gatas for snorkeling and relaxation.
  • Explore the historic museum of archaeological treasures at Xihuacan.
  • Take a sunset cruise to see Ixtapa and Zihuatanejo from the sea.
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Room Sea View
2 persons
34 m² 
2 Double beds
Sea view
Shower
Balcony
Standard Room Garden View
2 persons
34 m² 
2 Double beds
Garden view
Shower
Balcony
Standard room Ocean View
2 persons
34 m² 
1 King-size bed
Ocean view
Shower
Balcony
Superior King Room
2 persons
34 m² 
1 King-size bed
Shower
Balcony
Click button to see more rooms
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Price and Room Availability Calendar

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Private beach
  • Lift
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Golf course
  • Billiard tables

Services

  • Room service
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Children's menu
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Karaoke
  • Night club
  • Entertainment
  • Garden area
  • Spa & wellness centre
  • Massage

Room features

  • Air conditioning
  • Ironing facilities

Bathroom

  • Free toiletries
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Dining Onsite

Krystal Ixtapa offers an array of delightful dining options that blend local flavors with international flair, set against the backdrop of stunning beachfront views. Guests can indulge in various cuisines, from classic Italian to traditional Mexican, all designed to create memorable mealtimes with family and friends.
Krystal Ixtapa All Inclusive Restaurant photo
Krystal Ixtapa All Inclusive Restaurant photo
Krystal Ixtapa All Inclusive Restaurant photo

Bogart's

International
Ambiance
Family-friendly with a Moroccan-style atmosphere inspired by Casablanca.
Key Offerings
A selection of gourmet international dishes served in an elegant yet casual setting, perfect for evenings filled with delightful flavors and good company.
Reservation
Not needed
Open for dinner from 18:00 - 22:30, Monday to Saturday.

Cinque Terre

Italian
Ambiance
Inviting family-friendly space, perfect for gathering over a shared love of Italian cuisine.
Key Offerings
Savor authentic Italian delights, such as pasta and pizzas, complemented by a cozy atmosphere enhanced by soft lighting and tasteful decor.
Reservation
Not needed
Open for dinner from 18:00 - 22:30, daily.

Aquamarina Café

Local
Ambiance
Casual café atmosphere, perfect for relaxed meals overlooking the beach.
Key Offerings
A hearty buffet featuring both Western and Mexican breakfast favorites, alongside a variety of local dishes throughout the day.
Reservation
Not needed
Open for breakfast and dinner from 07:00 - 22:30, daily.

Las Velas

Local
Ambiance
Family-friendly, comfortable setting close to the pool.
Key Offerings
Enjoy traditional local flavors for lunch and dinner, ideal for families looking to sample authentic regional cuisine in a welcoming environment.
Reservation
Not needed
Open for lunch and dinner from 13:00 - 22:30, daily.

Paseo por México

Mexican
Ambiance
Family-friendly atmosphere that celebrates Mexican culture.
Key Offerings
Indulge in a variety of classic Mexican dishes, showcasing vibrant flavors and traditional recipes amidst a warm and inviting setting.
Reservation
Not needed
Open for dinner from 18:00 - 22:30, Tuesday to Sunday.

Location

Blvd Ixtapa Lote 4, Ixtapa (Guerrero), Mexico, 40880
Map view
Blvd Ixtapa Lote 4, Ixtapa (Guerrero), Mexico, 40880
Nearby
Amusement Park
Delfiniti of Mexico
450 m
Beach
Playa El Palmar
450 m
Restaurants
Bistro Soleiado
100 m
Calle Paseo de Ixtapa S/N Plaza Ambiente
Kraken Chef
640 m
Blvd. Paseo Ixtapa In front of sunscape Dorado Pacifico
Raffaello Restorante Italiano
680 m
Paseo de Ixtapa Junto a Santander
Ata Sushi Bar
710 m
Paseo de Ixtapa Plaza Raffaello local B junto a banco Santander suc. Ixtapa Calle Pedro Ascencio junto al bar Bandidos a un costado de la iglesia del centro suc. Zihuatanejo
The Blue Shrimp
580 m
El Camaron Azul Plaza Ixtapa
Armandos Lobster House
600 m
Paseo de Ixtapa
Explore Ixtapa (Guerrero)
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Xihuacan Museum and Archeological Site
Xihuacan Museum and Archeological Site
8 minutes' walk
Archaeological site showcasing ancient artifacts. Offers guided tours to delve into the history of the region.
Delfiniti of Mexico
Delfiniti of Mexico
6 minutes' walk
Interactive marine park featuring dolphins, sea lions, and educational shows. Perfect for families and marine lovers.
Magic World Aquatic Park
Magic World Aquatic Park
10 minutes' walk
Family-friendly water park with slides, wave pools, and lazy rivers, ensuring fun for guests of all ages.
Playa El Palmar
6 minutes' walk
Beautiful beach known for its golden sands and surf-friendly waves. Ideal for relaxation and water sports.
Ixtapa Island Escape
Ixtapa Island Escape
10 minutes' walk
Take a boat ride to Ixtapa Island for snorkeling and beach lounging. Rentals available at the island.
Golfing at Marina Ixtapa
15 minutes' walk
Challenging 18-hole golf course with scenic ocean views. Ideal for both seasoned players and beginners.
Yoga on the Beach
10 minutes' walk
Relaxing beach yoga sessions for all levels. Nearby studios offer classes with experienced instructors.
Ecot Park Adventures
10 minutes' drive
Thrilling outdoor adventures including ziplining, hiking, and ATV rides. Perfect for adventure seekers.
Bistro Soleiado
Bistro Soleiado
2 minutes' walk
Charming bistro serving delightful Mediterranean cuisine. Highlights include fresh seafood and house-made pasta.
Raffaello Restorante Italiano
Raffaello Restorante Italiano
9 minutes' walk
Authentic Italian dining with wood-fired pizzas and homemade gelato. Cozy atmosphere makes it family-friendly.
The Blue Shrimp
The Blue Shrimp
7 minutes' walk
Casual seafood restaurant known for its fresh ceviche and stunning sunset views. Reservations recommended.
Kraken Chef
Kraken Chef
8 minutes' walk
Sushi bar offering creative rolls and a vibrant atmosphere. Perfect for both casual meals and special dinners.
Magic World Ixtapa
11 minutes' walk
Amusement park with rides, games, and live performances, perfect for family fun and evening entertainment.
Paseo de Pescador
Paseo de Pescador
15 minutes' drive
Lively waterfront area with bars and restaurants offering live music and local vibes. Great for nightlife.
Mercado de Artesanias
Mercado de Artesanias
10 minutes' walk
Artisan market showcasing local crafts and souvenirs. Family-friendly with unique shopping experiences for everyone.
Getting around
City Centre
Ixtapa (Guerrero)23 min  ·  1.9 km
Airports
Ixtapa-Zihuatanejo International Airport (ZIH)29 min  ·  18.7 km
Lazaro Cardenas, Michoacan (LZC)145 min  ·  96.2 km

Reviews and Ratings

Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
3.5/5 based on 1104 reviews
8.0
8.0/10 based on 1050 reviews
#19 of 23 hotels in Ixtapa based on Tripadvisor
Amanda
United Kingdom, January  2025
8.6/10

I had a mixed experience at this hotel. The location is absolutely fantastic, just a short walk to town and right on the beach. The staff was wonderful and attentive, making us feel welcomed. However, the dining was a letdown, particularly the all-inclusive food which was quite bland and unappetizing. The facilities themselves were decent, but I did find that the rooms could use some updates and maintenance. Overall, it was a decent stay but not without its flaws.

Rooms
7.0
The rooms were generally clean but in need of updates. While our room had a lovely view of the ocean, it lacked some basic amenities like a mini fridge.
Service
9.0
The hotel staff were polite and went out of their way to assist us, especially when we had issues with our reservation.
Location
10.0
The hotel's location is perfect, just a short stroll to local shops and restaurants, and right on the beach which was great for our morning walks.
Dining
5.0
The dining experience fell short, especially with the all-inclusive option. Breakfast was lackluster, and the dinner choices were often repetitive and not very appetizing.
Facilities
8.0
The pool area was nice and clean, and provided a good spot to relax. However, there were not enough chairs for all guests.
Great beach access
Poor dining options
Eva
United Kingdom, January  2025
8.4/10

I had a fantastic time at this hotel! The views from the rooms are stunning, and I loved that the beach was so easily accessible. The staff was exceptionally friendly and attentive, especially Jesus, who made our days at the beach so enjoyable. However, the dining options left something to be desired, as the food was just okay, and there could be more variety. Overall, it's a great place to unwind and enjoy a family vacation.

Rooms
8.0
The rooms were very clean and offered spectacular views, though some furniture was a bit worn.
Service
10.0
The service was outstanding; Jesus really went above and beyond to ensure we had everything we needed.
Location
9.0
The hotel's location is perfect as it's close to shops and restaurants, making it convenient to explore the area.
Dining
6.0
The food was decent but not exceptional; I wished there was a bit more variety and fresher options.
Facilities
9.0
The pool area was excellent, with plenty of seating and activities, and the beach was clean and beautiful.
Stunning views
Limited dining options
Jack
United Kingdom, December  2024
6.4/10

I recently stayed at the resort and had mixed feelings about my experience. While the location was fantastic, with beautiful views and a great beach, the food options were limited, and I didn't feel valued during my time there. The staff was friendly and accommodating, but overall, it didn't meet my expectations, especially for an all-inclusive experience.

Rooms
6.0
Our room had a fabulous view of the ocean, but the overall furniture was worn out, and there were issues with the air conditioning.
Service
7.0
The service at the resort was decent, with friendly staff who tried their best to meet our needs. However, there were times when communication was difficult due to a language barrier.
Location
9.0
The location is one of the highlights; it's within walking distance to shops and restaurants, and the beach is lovely.
Dining
5.0
Dining options were disappointing, with a lack of variety and quality in the food. We ended up eating out for most meals as the on-site choices didn't appeal to us.
Facilities
5.0
Facilities were okay, but there were major issues with the cleanliness and availability of lounge chairs by the pool, which made relaxing difficult.
Mia
United Kingdom, December  2024
6.8/10

My stay at the hotel was a mixed bag. The cleanliness and pool area were impressive, but the food quality was disappointing, and there were issues with room assignments. Overall, I enjoyed my time but would have liked a bit more consistency in service and dining options.

Rooms
6.0
The rooms had a fabulous view of the ocean, but the furniture was worn out, and we encountered issues with the A/C. Housekeeping was inconsistent during our stay.
Service
5.0
Service was hit or miss; while some staff were exceptional, others seemed indifferent and preferred local guests over foreigners.
Location
8.0
The hotel felt safe, and it's conveniently located close to the beach, perfect for families looking to relax.
Dining
5.0
The food was generally below average, with limited options that lacked freshness, making it a struggle at times.
Facilities
8.0
The pool was a major highlight; it was clean and enjoyable, making up for some of the dining shortcomings.
Clean pool area
Poor food quality
Zoe
United Kingdom, September  2024
7.4/10

We had a wonderful time at the hotel, enjoying the beautiful beach and the attentive staff. However, the food quality has decreased since our last visit, and dining options felt limited. The location is perfect for exploring Ixtapa and Zihuatanejo, but the entertainment around the pool could use some improvement.

Rooms
7.0
The rooms were spacious and comfortable, but the furniture was a bit dated.
Service
9.0
The staff was exceptional; they really went out of their way to make us feel welcome and at home.
Location
10.0
The hotel's location is fantastic, right in the middle of the beach and close to shops and restaurants.
Dining
5.0
While breakfast was decent, I was a bit disappointed with the overall variety and quality of the food at dinner.
Facilities
6.0
The pool area was quite crowded but clean, although it could benefit from more entertainment options.
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible at a location nearby for free.
Internet
is available in for free.
Breakfast
The hotel Krystal Ixtapa All Inclusive provides visitors with a free full breakfast. 
Pets
Pets are not allowed.
Year renovated:
2011
Number of floors:
10
Number of rooms:
255
Former name
krystal ixtapa todo incluido
FAQs
About Krystal Ixtapa All Inclusive
What is the check-in and check-out policy at Krystal Ixtapa All Inclusive?
Check-in is at 16:00 and check-out is by 12:00.
What is the distance from Krystal Ixtapa All Inclusive to Ixtapa-Zihuatanejo International Airport?
The hotel is located 20 km from Ixtapa-Zihuatanejo International Airport, approximately a 25-minute drive.
Is parking available at Krystal Ixtapa All Inclusive?
Free private parking is available on-site without the need for a reservation.
What family-friendly amenities are offered at Krystal Ixtapa All Inclusive?
The hotel features a children's pool, kids' club, and activities for kids to enjoy.
What dining options are available at Krystal Ixtapa All Inclusive?
The hotel has multiple on-site restaurants serving national and international cuisine, as well as a bar and snack bar.
What recreational activities can I enjoy at Krystal Ixtapa All Inclusive?
Guests can partake in activities such as deep-sea fishing, swimming, golfing, and access to a water park.
What room amenities are available at Krystal Ixtapa All Inclusive?
Rooms include air conditioning, a multi-channel television, and a safe deposit box.
Is there beach access at Krystal Ixtapa All Inclusive?
The hotel features direct access to El Palmar Beach, complete with sun loungers and beach umbrellas.
What are the nearby attractions to Krystal Ixtapa All Inclusive?
Nearby attractions include Playa Linda, Bahía and Palmeras beaches, and Palma Real golf course.

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